About the Role:
Dawn Staffing Solutions is looking for a detail-oriented Training & Quality Coordinator to ensure consistent performance standards across our recruitment team. This role focuses on daily call quality monitoring, recruiter training, and maintaining high accuracy in candidate communication and screening processes.
Why work for Dawn?
Key Responsibilities:
Develops, organizes, and delivers training programs for new and existing employees.
Monitors training effectiveness and identifies areas for improvement.
Ensures compliance with company standards, policies, and quality guidelines.
Conducts quality audits, evaluates performance, and provides feedback to teams.
Maintains training records, documentation, and performance reports.
Qualifications:
Previous experience in recruitment operations, training, quality assessment, or a similar role (preferred).
Strong communication, listening, and coaching skills.
Ability to identify performance gaps and deliver actionable feedback.
