Experience with ITAM/ALM lifecycle processes. • Strong understanding of software licensing models across major publishers. • Proven experience integrating SCCM, Intune, SaaS APIs, and MID Server. • Proficiency in JavaScript, Glide API, Flow Designer. • Strong hands on ServiceNow SAM Pro & ITAM/ALM, CMDB, CSDM experience. • Experience with integrations, MID Server, APIs, SCCM, Intune & Jamf., Software normalization & reconciliation, License metrics and entitlement management • ServiceNow scripting knowledge: • Business Rules • Client Scripts • Script Includes • Flow Designer / Workflows • Service Catalogs
