Job Title : Operations Analyst (Client Management)
Coimbatore | 0–1 Year | Full-Time
Work Location : In Office
Salary : Rs.10,000 - Rs.15,000
Shift Timing : 5 AM - 2 PM
About the Company:
FittyMe is an online Health&Wellness company. We are committed 'On a mission to empower individual of all ages to adapt and follow healthy lifestyle'. As a startup, we are seeking a dedicated and committed Operations Analyst preferably English speaking .
About the Role:
An Operations Analyst who works closely with clients to understand their operational requirements, analyze business processes, provide data-driven insights, and ensure smooth service delivery. The role involves coordinating with internal teams, resolving operational issues, and maintaining strong client relationships to improve efficiency and customer satisfaction.
Key Responsibilities
- Act as the primary point of contact for assigned clients.
- Understand client requirements and translate them into operational solutions.
- Analyze operational data and prepare performance reports.
- Provide operational support and coordinate with US clients across different time zones, including early morning and late-night working hours.
- Coordinate with cross-functional teams to resolve client concerns.
- Coordinate with internal team and leads for trial service.
- Support onboarding and implementation of new clients.
Key Skills
- Client relationship management
- Data analysis and reporting
- Advanced Excel and reporting tools
- Communication and presentation skills
- Bachelor's Degree
Education:
Experience:
- 0-1 year (Freshers Preferred)
Shift Timing:
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
