Job Profile
We are looking for an organized and detail-oriented Process Coordinator to oversee, optimize, and streamline our daily operational workflows. In this role, you will act as the connective tissue between different departments, ensuring that projects move smoothly from initiation to completion, bottlenecks are eliminated, and standard operating procedures (SOPs) are strictly followed.
The ideal candidate is a master of multitasking, possesses exceptional communication skills, and thrives on turning chaotic workflows into structured, efficient systems.
Key Responsibilities
- Workflow Management: Monitor daily operational processes, track project milestones, and ensure all team deliverables are on schedule.
- Cross-Departmental Coordination: Facilitate smooth communication and hand-offs between departments (e.g., Sales, Operations, Supply Chain, or IT) to prevent project delays.
- Process Optimization: Analyze current workflows, identify bottlenecks or inefficiencies, and recommend practical solutions or automation to improve productivity.
- Documentation & SOPs: Maintain, update, and distribute Standard Operating Procedures (SOPs) and training materials to ensure compliance and consistency across teams.
- Data Tracking & Reporting: Collect operational data, maintain internal dashboards, and prepare weekly/monthly performance reports for management.
- Issue Resolution: Act as the primary point of contact for operational hiccups, troubleshooting process gaps, and escalating critical issues when necessary.
Requirements & Qualifications
- Education: Bachelor’s degree.
- Experience: 1– 3 years of experience in operations coordination, project management, or a similar process-driven role. Freshers can also apply.
- Strong skills in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Core Competencies:
- Exceptional organizational and time-management abilities.
- Strong analytical and problem-solving mindset.
- Excellent verbal and written communication skills.
- Ability to manage multiple moving parts without losing attention to detail.
Schedule
- Job Type: Full-time
- Schedule: Monday to Saturday (9:30AM-5:30PM)
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
