The Steward / Senior Steward is responsible for providing good service to guests and supporting the restaurant team in daily operations. The role requires good communication, cleanliness, teamwork, and a guest-friendly attitude.
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Welcome guests and assist with seating.
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Set up tables with plates, cutlery, glasses, and other service items.
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Serve food and beverages as per restaurant standards.
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Clear and reset tables quickly and properly.
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Keep the restaurant, tables, and service areas clean and organized.
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Assist the service team during busy hours.
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Attend to guest requests in a polite and helpful manner.
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Coordinate with the kitchen and service team for smooth operations.
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Check service items and inform the supervisor about any shortages.
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Follow restaurant hygiene, safety, and service standards.
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Maintain proper grooming and personal hygiene.
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Support opening and closing activities of the restaurant.
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Report guest complaints or service issues to the supervisor.
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Work as a team to provide a good dining experience to guests.
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Guide and support junior stewards during daily operations.
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Help the supervisor manage table setup and service activities.
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Ensure the team follows proper service and hygiene standards.
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Support new team members in learning restaurant procedures.
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Take responsibility for smooth service in the assigned area.
