Provide Level 2 and Level 3 support for applications on Oracle WebLogic Server and Tuxedo environments.
Monitor application health, analyze logs, and address incidents, service requests, and problem tickets within established SLAs.
Conduct root cause analysis for recurring issues and implement permanent resolutions.
Ensure system availability, reliability, and optimize performance.
Analyze business requirements to deliver application enhancements and resolve defects.
Modify and deploy services using JOLT and SALT integrations within Tuxedo environments.
Develop and maintain configurations for WebCenter (OWC) services.
Support migration, patching, and upgrade processes.
Manage and configure Oracle WebLogic domains, clusters, deployments, and data sources.
Administer Tuxedo domains, services, queues, and configurations.
Troubleshoot integration issues among WebLogic, Tuxedo, and external systems.
Utilize JOLT APIs and SALT for service exposure and middleware communication, handling SOAP/REST integration services securely and efficiently.