Job Summary:
Trainer I enables foundational installation capabilities of XPEL partnered installers and XPEL employees by providing professional, standardized and risk-mitigated inbound or outbound training.
Core Duties:
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Provide professional beginner training in 1-3 various films and coating disciplines including: PPF automotive tint, windshield protective film, ceramic coatings, Marine films and coatings, architectural films, surface protection film or vinyl.
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Teach IAW training curriculum while emphasizing XPEL best practices of film and coating installation.
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Provide timely and valuable feedback on trainee performance in training reports, as well as dealer specific information and install environment of outbound training.
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Support all XPEL and training policies and procedures.
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Travel up to 50% domestically and/or internationally to conduct training at dealers and independent XPEL affiliates’ facilities.
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Provide technical installation assistance as necessary to XPEL customers and work with sales or customer support to provide technical installation assistance.
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Serve as an ambassador of the XPEL brand, sharing product information, installation and sales considerations with accounts and customers.
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Contribute as a member of a Team, performing other job-related duties as required including facility maintenance, install assistance to corporate shops, trade shows, promotional videos, etc.
Experience and Education:
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High school education preferred but not required
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Entry- or higher-level experience in the film and coating industry.
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Typically, 0 to 3 years of experience as an installer/trainer.
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Knowledge and experience installing films or coatings is preferred but not required.
Job Requirements/Competencies:
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Capable of performing work with limited supervision, able to negotiate routine training challenges while referring any complex issues to higher-level staff.
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Strong work ethic, confidence, and organization skills, willingness to learn and grow in capabilities.
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Capable planning skills for outbound travel & training.
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Digital literacy for completion of training/expense reports, online training, & outbound coordination.
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Good oral and written communication skills and literate industry and training vocabulary.
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Good interpersonal, analytical and problem-solving skills that enable the ability to develop and mentor others in basic installation skills.
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Must have a driver’s license and the ability to maintain a passport for international travel
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
