Job Description – Education Counsellor
Position: Education Counsellor
Location: Mulund, Mumbai
Shift: 10:00 AM – 6:00 PM
Weekly Off: Sunday
Job Summary
We are looking for dynamic and enthusiastic Education Counsellors to guide prospective students in choosing suitable educational programs. The ideal candidate should possess excellent communication and counselling skills, be customer-focused, and have the ability to convert enquiries into admissions.
Key Responsibilities
- Counsel prospective students regarding courses, admissions, and career opportunities.
- Handle inbound and outbound calls, follow up on enquiries, and convert leads into admissions.
- Understand students' requirements and recommend suitable programs.
- Maintain regular follow-ups with prospective students.
- Update and maintain student records in the CRM system.
- Coordinate with internal teams to ensure a smooth admission process.
- Achieve individual admission and counselling targets.
- Build and maintain positive relationships with students and parents.
Eligibility Criteria
- Experience: 1–5 years in Education Counselling, Admissions, or Sales.
- Candidates with a strong sales background may also be considered.
- Fresher’s with excellent communication skills and a strong command of English are encouraged to apply.
Required Skills
- Excellent verbal and written communication skills.
- Strong command of English (Mandatory).
- Excellent counselling, persuasion, and interpersonal skills.
- Basic computer knowledge (MS Office, Email, CRM, etc.).
- Positive attitude with a target-oriented approach.
- Ability to build rapport and handle student queries effectively.
Pay: ₹15,000.00 - ₹25,000.00 per month
Application Question(s):
- Mention your Current and Expected CTC?
- What's your Notice period?
Experience:
- Academic counsellor/ Inside sales / Tele sales: 1 year (Preferred)
Work Location: In person
