Job Description – Apprenticeship
Structured role overview for apprenticeship support within investigation operations
Purpose
This apprenticeship support role is intended to strengthen operational coordination across video footage handling, audit preparation, tracker maintenance, and repository hygiene.
Role 1: Video Footage Coordination Assistant
Role Focus: Supports investigation readiness by coordinating video evidence requests, receipt validation, naming consistency, storage, and escalation of missing or incomplete recordings.
Key Responsibilities
• Download CCTV videos from Eagle Eye, DVRs, SharePoint links, and other approved sources.
• Verify whether requested videos have been received from test centers.
• Rename videos according to the standard naming convention.
• Organize footage into folders by case, site, and date.
• Maintain video request and receipt trackers.
• Upload videos to designated storage locations.
• Escalate missing, corrupted, or incomplete recordings.
Role 2: Audit Support Coordinator
Role Focus: Supports audit execution by maintaining trackers, preparing review materials and coordinating documentation.
Key Responsibilities
• Create and update audit trackers.
• Prepare audit packets and checklists before reviews.
• Raise Service Direct audit appointment cases using approved templates.
• Follow up with sites for missing documents or recordings.
• Record status updates in trackers.
• Maintain audit calendars and completion logs.
• Reconcile lists of sites against audit planners.
Additional Responsibilities
Update SharePoint repositories. Track team training completion. Quality-check file naming conventions.
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].
Job: Security
Job Family: TECHNOLOGY
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type:
Req ID: 25245
Req Type: Student
