As a Senior Manager with 3.0-6.0 years of experience, you will play a strategic role in overseeing account management within the organization.
Key job responsibilities
- Strategic Partnership: Develop and maintain strong, multi-level communication
channels within the seller’s organization, from operational teams to executive leadership.
- Internal Champion: Serve as the seller’s voice within our organization, championing
their needs, driving resolution of complex issues, and ensuring their success is a top
priority across internal teams (e.g., operations, product, merchandising).
- Expectation Setting: Establish and communicate clear performance expectations,
growth roadmaps, and status updates, ensuring transparency and alignment on shared
business objectives.
Driving Business Growth and Strategic Execution
- Account Planning: Develop, implement, and own a comprehensive strategic account
plan that identifies, prioritizes, and executes on key business opportunities for both the
seller and the category.
- Revenue Growth: Proactively identify and drive initiatives such as new product listings,
catalog expansion, adoption of promotional tools, and international marketplace
launches to maximize the seller's revenue and contribution to the category.
- Initiative Leadership: Lead and manage key improvement initiatives and cross-
functional projects. This includes driving the successful launch of new services, features,
and relationship extensions in close collaboration with Business Development & Product
