Position: Support Executive
Qualification: B.Tech (Computer Science / IT / Electronics / Related Engineering Stream)
Key Roles & Responsibilities
- Provide technical and operational support for software applications and IT systems.
- Visit client locations for software installation, deployment, training, and troubleshooting whenever required.
- Coordinate with government departments and client representatives during project implementation.
- Conduct field surveys, data collection, verification, and documentation for ongoing projects.
- Resolve client issues and provide timely technical assistance remotely or on-site.
- Prepare project reports, installation reports, and daily field visit reports.
- Assist the Project Manager in project execution and coordination.
- Test software modules and report bugs to the development team.
- Maintain project documentation, user manuals, and support records.
- Ensure smooth implementation of government and enterprise projects.
- Coordinate with internal teams to ensure timely issue resolution.
- Travel to client locations across different cities/states as per project requirements.
Required Skills.
- Good understanding of computer systems, networking, and software applications.
- Strong communication and interpersonal skills.
- Basic knowledge of databases and troubleshooting.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Ability to prepare technical documentation and reports.
- Willingness to travel extensively for field assignments.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
