Call center executives handle inbound/outbound customer communications, resolve queries, and process information using CRM systems to ensure high customer satisfaction. Key duties include answering phones, replying to emails/chats, troubleshooting problems, updating records, and meeting performance targets. They must maintain professional, empathetic communication and follow company scripts.
Job Types: Full-time, Permanent, Fresher
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
