Service Operations & Technology (SO&T) is the organization within the Volvo Group responsible for developing and securing the service operations and technical solutions our customers depend on every day, across all brands globally. We sit at the heart of the Volvo Group’s service ambition, enabling uptime, trust, profitability, and sustainable growth for our customers.
Distribution Centers serve all brands and business areas by managing and optimizing service parts availability and distribution to ensure customer uptime. Through our operations, we provide world-class service with a strong focus on delivery precision, quality, continuous improvement, cost efficiency, and synergies delivering value all the way to our customers.
We embrace innovation and new technologies while keeping environmental care and sustainability at the core of our work. Our footprint includes 50 distribution centers worldwide, and we strive to foster an innovative and diverse workplace, guided by Volvo Group values with a strong focus on Customer Success. Every second, one order line is shipped across the globe to support Volvo Group products.
This is us, your new colleague
The supply chain is a highly collaborative value chain, bringing together cross-functional expertise to address evolving challenges and opportunities. In the Lyon & International (L&I) region, we manage end-to-end supply chain operations from suppliers to dealers to deliver optimal outcomes for Volvo brands and customers across diverse markets.
Our network includes a Central Distribution Center in Lyon and 12 Regional Distribution Centers across key global locations, with Seoul also serving as the CDC for Volvo CE excavators. We focus on sustainable performance across safety, quality, delivery, cost, people, and environment. Aligned with Volvo Group’s 2030 vision, we drive operational excellence, strengthen global partnerships, and continuously enhance customer focus and service development.
