Company: Business Skool
Location: Surat, Gujarat
Department: Sales / Business Development
Employment Type: Full-Time
Working Days: Monday to Saturday
Job Timing: 9:45 AM to 6:30 PM
About the Role
Business Skool is looking for a Telecalling Sales Coordinator responsible for connecting with prospective clients through calls, understanding their requirements, explaining Business Skool's Workshop, generating interest, following up with prospects, and converting qualified leads into Workshop registrations.
The role requires strong communication, confidence, persistence, and the ability to handle regular outbound calling and sales follow-ups.
Key ResponsibilitiesTelecalling & Lead Generation
- Make regular outbound calls to new and existing leads.
- Connect with assigned prospects and understand their business requirements.
- Introduce Business Skool and explain the relevant Workshop in a clear and professional manner.
- Generate interest and identify potential prospects.
- Maintain regular calling and follow-up activity as per assigned targets.
- Maintain proper records of all calls and lead interactions.
Sales & Lead Conversion
- Explain the Workshop structure, benefits, and process to interested prospects.
- Understand prospect requirements and identify their level of interest.
- Handle basic questions and objections professionally.
- Follow up with interested prospects at the right time.
- Coordinate with the BDM for qualified leads requiring further discussion.
- Support conversion of interested prospects into confirmed Workshop registrations.
BDM Meeting Coordination
- Schedule Zoom meetings between qualified prospects and the BDM.
- Coordinate meeting timings with the BDM and prospect.
- Share relevant prospect information with the BDM before the meeting.
- Send meeting confirmations and reminders.
- Follow up after the meeting for the next action or payment.
Payment Follow-up
- Follow up with interested/committed clients regarding pending payments.
- Maintain regular communication until the payment is completed.
- Handle basic payment-related queries and coordinate with the concerned team when required.
- Update payment and conversion status in the sales report.
Sales Reporting & Data Management
- Maintain accurate daily calling and follow-up reports.
- Update lead status, call outcomes, meeting status, and conversion details.
- Maintain proper records of new, contacted, interested, follow-up, and converted leads.
- Submit daily/weekly sales activity reports as required.
- Ensure all assigned leads are properly followed up.
Client Welcome & Handover
- Welcome clients after successful Workshop registration.
- Share required Workshop information and reminders.
- Ensure the client is properly informed about the next steps.
- Coordinate with the concerned team for smooth client handover after conversion.
Team Coordination
- Coordinate closely with BDMs and the sales team.
- Share important lead updates and follow-up status with the concerned team members.
- Support team members whenever required.
- Maintain accurate and updated follow-up data.
Key Deliverables
- Consistent daily outbound calling.
- Effective lead generation and qualification.
- Clear and confident Workshop explanation.
- Regular and timely follow-up with prospects.
- Successful conversion of qualified leads into Workshop registrations.
- Smooth BDM meeting coordination.
- Timely payment follow-up.
- Accurate and updated sales reports.
- Proper client welcome and handover after registration.
Required Skills & Competencies
- Excellent verbal communication skills.
- Confidence in speaking with new prospects over the phone.
- Strong sales and convincing ability.
- Good listening and questioning skills.
- Strong follow-up and persistence.
- Ability to handle basic sales objections.
- Good coordination and time-management skills.
- Basic computer and data-entry skills.
- Ability to maintain calling and sales reports.
- Target-oriented and result-focused approach.
- Comfortable communicating through phone calls, WhatsApp, and Zoom.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Work Location: In person
