This role is for one of our clients
Industry: Software Development
Seniority level: Associate Level
Experience: 1+ yrs
Location: Bengaluru
Job Type: full-time
We are looking for an Accounts Receivable Executive to support collections, payment follow-ups, and customer account reconciliation. This is a highly interactive, voice-based role focused on ensuring timely payments, maintaining strong client relationships, and improving cash flow through consistent follow-ups. The ideal candidate is confident in handling outbound calls, resolving payment-related queries, and managing collection activities in a fast-paced business environment.
- Make outbound calls to customers regarding outstanding invoices and pending payments.
- Follow up consistently on overdue accounts and ensure timely collections.
- Resolve billing-related queries and payment concerns professionally and efficiently.
- Maintain accurate records of customer interactions, payment commitments, and collection status.
- Coordinate with internal teams to clarify invoice details and resolve discrepancies.
- Monitor outstanding receivables and ensure adherence to collection timelines.
- Perform account reconciliations and verify payment records for accuracy.
- Track collection performance and provide updates on payment recovery progress.
- Deliver a positive customer experience while balancing collection objectives.
- Support finance operations by maintaining organized documentation and payment records.
- 0–2 years of experience in Accounts Receivable, Collections, Customer Support, or a voice-based process.
- Strong communication skills with confidence in handling high-volume outbound calls.
- Experience working with payment follow-ups, collections, or customer account management is preferred.
- Ability to build rapport with customers while driving payment commitments.
- Comfortable working with targets, daily call volumes, and structured follow-up processes.
- Strong attention to detail in updating records and tracking outstanding balances.
- Basic understanding of invoicing, payment processes, and account reconciliation.
- Good organizational and time-management skills.
- Ability to work independently and handle multiple customer interactions efficiently.
- Positive attitude, ownership mindset, and willingness to thrive in a dynamic, growth-focused environment.
Preferred Skills: Collections, Cold Calling, Payment Follow-ups, Accounts Receivable Management, Customer Communication, Reconciliation, Relationship Management.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
