For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.
Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.
The Regional Payroll Manager is responsible for overseeing payroll for employees within their assigned region. This role leads and develops Payroll Analysts, ensuring accurate and timely payroll processing and high-quality employee experience. The Regional Payroll Manager partners closely with HR, Finance, HRIS, Legal, and external vendors, while driving performance through clearly defined KPIs and service level agreements (SLAs).
- Own end-to-end payroll processing for all countries within the assigned region, ensuring accuracy, timeliness, and compliance.
- Provide direct people leadership to Payroll Analysts, including coaching, performance management, and development.
- Establish, track, and manage KPIs and SLAs for payroll, including payroll accuracy, timeliness, audit results, and employee satisfaction.
- Partner with external payroll vendors to ensure compliance with payroll tax regulations, including withholding, reporting, and remittance.
- Support team members in resolving escalated payroll inquiries from employees and managers.
- Ensure payroll policies, procedures, and documentation are current, clearly defined, and published on the company intranet.
- Collaborate closely with internal stakeholders, including HR Business Partners, Benefits, Finance, HRIS, Legal, IT, and Compliance.
- Ensure compliance with company policies and all applicable employment, payroll, and data privacy regulations within the region.
- Oversee and review regular payroll audits, addressing findings and implementing corrective actions as needed.
- Recruit, onboard, train, and develop Payroll Analysts within the region.
- Complete performance evaluations and goal setting for direct reports, supporting career development and succession planning.
- Promote a culture of empowerment, accountability, continuous improvement, and customer-focused service.
- Manage relationships with payroll vendors, ensuring performance meets contractual SLAs.
- Oversee regional payroll budgets, including purchase order creation and management in the company's financial system.
- Ensure payroll ServiceNow tickets are responded to accurately and within established SLAs.
- Identify and lead initiatives to improve processes, controls, automation, and data quality across payroll.
- Partner on system implementations and enhancements, including HRIS, Time & Absence, payroll vendor platforms, and integrations.
- Uphold the company's code of ethics and standards of business conduct.
- Bachelor's degree in Human Resources, Finance, Accounting, or a related field.
- 5+ years of progressive payroll experience, with at least 3 years in a people management role.
- Strong knowledge of payroll laws and compliance requirements across multiple countries.
- Demonstrated experience managing teams across diverse cultures and time zones.
- Proven ability to define, measure, and improve KPIs and SLAs.
- Excellent communication, leadership, and stakeholder management skills.
- Strong analytical, organizational, and problem-solving abilities.
- Ability to thrive in a fast-paced, global environment while managing multiple priorities and deadlines.
- High level of integrity, discretion, and attention to detail.
Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
