E-Commerce ManagerJob Summary
We are seeking an experienced and results-driven E-Commerce Manager to oversee and optimize our online sales channels. The ideal candidate will be responsible for managing e-commerce operations, improving customer experience, driving online revenue growth, and coordinating with cross-functional teams to ensure smooth marketplace and website performance.
Key Responsibilities
- Manage and optimize e-commerce platforms, including company websites and online marketplaces.
- Monitor product listings, pricing, inventory, and promotions across digital channels.
- Analyze sales performance, customer behavior, and website metrics to identify growth opportunities.
- Coordinate with marketing teams to execute online campaigns, promotions, and seasonal sales.
- Ensure accurate product information, images, descriptions, and category management.
- Manage order fulfillment processes and collaborate with logistics teams to maintain service standards.
- Track key performance indicators (KPIs) such as conversion rates, average order value, and customer acquisition costs.
- Identify and implement strategies to improve customer experience and increase online sales.
- Stay updated on industry trends, competitor activities, and emerging e-commerce technologies.
- Prepare regular reports and provide recommendations for business growth.
Requirements
- Bachelor's degree in Business, Marketing, E-Commerce, or a related field.
- 2–5 years of experience in e-commerce, digital sales, or marketplace management.
- Strong understanding of online marketplaces and e-commerce operations.
- Proficiency in Microsoft Excel, Google Analytics, and e-commerce management tools.
- Excellent analytical, organizational, and problem-solving skills.
- Strong communication and team coordination abilities.
- Experience with Shopify, WooCommerce, Amazon, Flipkart, or similar platforms is preferred.
Preferred Skills
- Digital marketing and performance marketing knowledge.
- Marketplace advertising experience.
- Data analysis and reporting capabilities.
- Inventory and catalog management expertise.
Benefits
- Competitive salary package.
- Career growth opportunities.
- Professional and collaborative work environment.
- Performance-based incentives.
Pay: Up to ₹30,000.00 per month
Work Location: In person
