Job Description: Responsible for handling dispute cases within an FCA-regulated back-office environment, ensuring accurate and timely decisions are made in accordance with established process flows, policies, and regulatory requirements. The role requires strong attention to detail, sound judgment, and adherence to quality standards, as errors can result in financial loss and regulatory risk. Accountable for maintaining accuracy, compliance, and operational excellence while delivering fair customer outcomes.
Responsibilities: Responsible for handling dispute cases within an FCA-regulated back-office environment, ensuring accurate and timely decisions are made in accordance with established process flows, policies, and regulatory requirements. The role requires strong attention to detail, sound judgment, and adherence to quality standards, as errors can result in financial loss and regulatory risk. Accountable for maintaining accuracy, compliance, and operational excellence while delivering fair customer outcomes.
Qualifications: Graduate 1 - 3 Years
