Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com
Network Operations & Monitoring
Monitor the health, performance, and availability of global production network infrastructure.
Review device logs, alerts, and monitoring systems to identify and respond to operational issues.
Perform initial troubleshooting and incident response for network-related events.
Troubleshoot network, application, database, DNS, load balancing, and service connectivity issues across data center and cloud environments.
Work with Internet service providers, telecommunications carriers, cloud providers, application teams, database administrators, and third-party vendors to diagnose and resolve connectivity, routing, latency, and service-impacting issues.
Participate in incident response activities and assist with service restoration efforts during production outages.
Escalate complex issues to senior engineers while providing accurate documentation and diagnostics.
Participate in root cause analysis activities following service-impacting incidents
- Implement routine network configuration changes following established procedures.
- Perform basic firewall policy modifications and access control changes.
What you will have
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
