*JOB DESCRIPTION – HK Supervisor / Front Desk Follow-up Executive*
*Bangalore*
*Position:* HK Supervisor
*Salary:* ₹21000 per month
*Benefits:* No ESI / No PF
*Weekly Off:* 1 day per week
*Location:* Wellness/ Spa, Bangalore
We are hiring a responsible and disciplined *HK Supervisor* for wellness/Spa, Bangalore . The candidate must take care of overall housekeeping, cleaning standards, hygiene maintenance, and front desk call follow-ups.
### Key Responsibilities
1. *Housekeeping & Cleaning Supervision*
* Maintain complete cleanliness of spa rooms, reception, washrooms, shower areas, corridors, pantry, and common areas.
* Check every room before and after customer service.
* Ensure towels, bedsheets, oils, tissues, water bottles, and amenities are properly arranged.
* Monitor HK staff work and make sure daily cleaning is done properly.
* Report any damage, shortage, or maintenance issue immediately to management.
2. *Front Desk Call Follow-ups*
* Attend and follow up customer calls professionally.
* Call back missed enquiries and maintain proper follow-up.
* Share spa details, location, timing, and service information clearly.
* Support reception team during busy hours.
* Maintain polite and professional communication with all guests.
3. *Daily Operations Support*
* Maintain hygiene checklist and room readiness checklist.
* Coordinate with managers and therapists for smooth customer service.
* Ensure no room is assigned without proper cleaning and setup.
* Maintain discipline, grooming, and punctuality at all times.
### Candidate Requirements
Pay: ₹15,000.00 - ₹23,986.00 per month
Benefits:
- Food provided
- Paid time off
Work Location: In person
