- Prepare sales plan based on target (Weekly, Monthly).
- To wish customer, make ensure provided welcome drink.
- Collect customer details as per KYC, Provide Privilege e -Card If required.
- Listen to customer requirements and budget & assist customer to show all products display.
- Give awareness about product based on brand, quality, price and required product.
- To cross check the measurement details and requirements.
- To help customer to choose right product & ensure customer is aware about the features of product.
- Cross check the selected products After Sales Order.
- Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.
- Handover sales order to delivery section and mention the date ,time and payment mode
- Ensure the proper delivery.
Maintain Relationship With Customer. To give a feedback call regarding product and installation
· Customer service –
1. To provide quick response.
2. Handover to concerned dept.
3. Ensure they get proper solution
· Service –
1. Provide the Installation Instructions, return policies, guarantee policies, customer care number.
· Ensure the closed complaints with the customer whether he / she satisfied (feedback).
· Display update against available stock.
· Daily display checking and remove out of stock.
· Remove discontinued products & broken / damaged items from display.
· Ensure the neatness and cleanliness
Ensure the price tag And product description on displayed materials
· Follow up Enquiry Customers daily & weekly
Participate In Training Program.
- Maintain training diary, must participate all training class
Catalogues
Keep Catalogues and update properly.
· Enquiry of order requirements.
· Short supply of products.
· Customer complaints.
Daily Sales reports
· Maintain high customer satisfaction pre & post sales.
· Provide 100% swift service availability to meet customer needs on incase of urgency.
Establish inside and outside organization core values as below;
§ Relationship for Life
§ Customer Service and Satisfaction
§ Futuristic & Innovative
§ Teamwork for excellence
§ Responsible & Result Oriented
§ Win-Win Cooperation
1. EDUCATION AND EXPERIENCE
· Diploma or Graduation.
· Minimum 2 years’ experience in Sales.
· Ability to work independently or as part of a team.
2. SKILLS / BEHAVIORAL COMPETENCIES
- Good communication in Malayalam, English.
- Good Presentation Skills and interpersonal skills.
- Building Collaborative relationships with customers.
- Goal orientation / self-motivated.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Kanhangad, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Business development: 1 year (Preferred)
- Sales: 1 year (Preferred)
Language:
Work Location: In person
