Job Title: Store Manager
Location: Gurugram
Industry: Retail (Apparel / Fashion)
Experience: Minimum 4+ years in Store Management
Job Summary
We are seeking an experienced and results-oriented Store Manager to lead store operations, drive sales performance, and deliver an exceptional customer experience. The ideal candidate will have a strong background in apparel or fashion retail, with proven expertise in team leadership, operational excellence, and achieving business targets.
Key Responsibilities
- Oversee daily store operations, ensuring smooth and efficient functioning
- Deliver a superior customer experience aligned with brand standards
- Lead, coach, and develop store staff to enhance productivity and engagement
- Monitor and analyze key performance indicators (KPIs) such as conversion rate, ATV, UPT, and footfall
- Ensure adherence to visual merchandising guidelines and maintain store aesthetics
- Manage inventory, stock replenishment, and shrinkage control effectively
- Handle customer escalations and ensure prompt resolution
- Prepare and review sales reports, and coordinate with internal stakeholders
- Ensure compliance with company policies, SOPs, and audit requirements
Key Requirements
- Minimum 4+ years of experience in store management within apparel/fashion retail
- Proven track record of achieving sales targets and driving store performance
- Strong leadership and team management capabilities
- Excellent communication, interpersonal, and problem-solving skills
- Strong understanding of retail operations, KPIs, and customer service standards
- Ability to work in a fast-paced, target-driven environment
Preferred Skills
- Experience in fashion or kidswear brands
- Knowledge of POS systems and retail software
- Strong visual merchandising and inventory management skills
What We Offer
- Opportunity to work with a fast-growing retail brand
- Performance-driven culture with growth opportunities
- Collaborative and dynamic work environment
Pay: Up to ₹35,000.00 per month
Application Question(s):
- How many years of experience do you have in the apparel retail industry?
- Please specify your experience as a Store Manager or Assistant Store Manager.
- Which apparel/kidswear /fashion retail brands have you worked with previously?
- What is the average monthly store turnover handled by you in your current/previous role?
- What retail KPIs have you worked on? (Conversion, ATV, UPT, Footfall, etc.)
- How do you ensure customer satisfaction and team productivity at the store level?
- Current Company Name
- Current Designation
- Current In-Hand Salary
- Expected In-Hand Salary
- Notice Period
- Current Location
- Reason for Job Change
- Are you comfortable with the job location: Gurugram?
Work Location: In person
