The core part of The HR Associate Partner responsibilities will be taking care and addressing associate queries, placing engagement with associates as your primary focus within our Fulfillment Center . As an integral part of the HR team, you will deliver the highest quality of service to our internal and external customers; ensuring associates are supported through effective query handling and problem solving, followed closely by a high level of process understanding and administrative support.
Key job responsibilities
Responsibilities include but are not limited to:
Split time between the HR Hub onsite in the Fulfillment Center, and walking the floor to engage with associates.
Provide Associate support on HR related topics (documentation of and follow-up on requests, escalation of issues, problem solving, meeting notes), ensuring an engaging workplace environment by staying close to the associates and facilitating engagement activities
Time and Attendance: Partner with site teams to ensure employees are on the correct schedule and shift patterns. Compile reports to support sites in identifying time and attendance irregularities, and point out when something doesn’t look right – ensuring our associates are paid correctly and on time.
Partners with payroll teams to ensure accurate and timely payroll inputs.
Roster Management: Partner with site teams to ensure roster accuracy through audits, reporting, and modifications.
Assisting ops Team with Peak related activities and engagements.
Leads process improvement initiatives. Develops suggestions for improvements to maximize value of resources.
Ability to learn and navigate internal Amazon systems as resources to execute overall job duties.
A day in the life
A day in the life
You will be stationed inside of the Amazon warehouses we call fulfillment centers, where there are more than 1000 employees ranging from operations department, support functions such as HR, IT, Procurement, Finance, Facilities, Projects etc.
- 6+ months of human resources experience
- 6+ months of Microsoft Office products and applications experience
- Experience in confidential environments
- Bachelor's degree
- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
