Required Skills:
- SAP SD
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SAP SD Configuration
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Order to Cash (OTC)
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SAP Interfaces & IDocs
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Functional Specification
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SAP Global Rollout
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L3 Support
Nice to Have:
- SAP ABAP Coordination
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Sales & Logistics Domain
Roles & Responsibilities: • Experience in Application Support and working on SLA, CHR Delivery process to meet customer requirements and Any SAP Project Implementation activities. • Understanding on Sales Process, Contract management, Pricing concepts, OTC, Partner Determination, Text Management, Pricing, Taxes, Billing, Credit Management, Back Orders, and Master Data Management (MDM). • On demand support to Global Business Process and Operational Divisions Teams as well as partners in charge of administration of data centers (database administration, upgrades, performance,) • Accountable for Solution issues escalated to the Global Support team. Ensure that tickets are properly responded to, fixed, tested and follows-up those until they are properly closed according to process defined. Support provided is functional (analysis, feed-back, recommendation …). • Analyze content of releases on his/her area and recommend best organization as far as testing is concerned. • Liaise with regional / local support teams and testing factory to ensure that release validation process is done properly • Analyze, challenge, validate recommendations and actions of on his/her area • Liaise with Global Data Excellence and Business Process Leaders organization regarding problem solving and enhancement • Contribute, review and validate Core bugs & enhancements specification. Contribute to testing and validation. • Involved in configuring Master Data, Document Types (Sales Order Types, Delivery Documents, Billing Documents, Credit and debit memo, etc.) including special order types (Third Party Processing, Consignment Processing, Inter-Company Billing and Inter-company stock transfers), Availability Check, Material Listing/Exclusion, Rebate processing, Deliveries and Post Goods Issues. Years of Experience: 8-10 Education: BE/ B Tech./ Graduate
