Job Description
Role:
As a ServiceNow Enterprise Architect, you will lead large-scale digital transformation engagements, working closely with senior client stakeholders to define platform strategy, architecture, and roadmaps. You will bring a strong blend of functional expertise and technical depth to deliver impactful, scalable solutions across the enterprise.
Responsibilities:
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Lead end-to-end architecture and solutioning on the ServiceNow platform
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Partner with CIOs, business leaders, and key stakeholders to shape vision, roadmap, and transformation strategy
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Drive solution design across ITSM, HRSD, and SAM Pro, ensuring alignment with business objectives
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Provide thought leadership and advisory on ServiceNow best practices and industry trends
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Govern architecture standards, design principles, and platform scalability
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Oversee delivery teams to ensure high-quality, on-time implementations
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Identify opportunities for process optimization, automation, and value realization
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Support pre-sales, proposals, and client presentations as a subject matter expert
What We’re Looking For
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12+ years of experience, with significant ServiceNow expertise (6+ years) in consulting environments
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Strong experience across:ITSM, HRSD, SAM Pro
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Proven ability to operate at both strategic (architecture/roadmap) and hands-on (solutioning) levels
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Strong client-facing and stakeholder management experience
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Demonstrated experience in driving large-scale transformation programs
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Deep understanding of enterprise architecture, integrations, and governance model
Preferred Qualifications
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ServiceNow certifications (CSA, CIS – ITSM/HRSD/SAM)
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Experience working with global clients Familiarity with Agile and hybrid delivery models
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Why Join Us
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Work on high-impact transformation programs with leading enterprises
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Collaborate with industry leaders and global teams
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Accelerate your career in a fast-paced consulting environment
Information Security Responsibilities
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Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
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Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
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Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
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Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
