About M&G India
We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.
Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.
Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.
About M&G
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Primary Key Responsibilities (Top 3-5 KRA)
- Regularly review and enhance policies and procedures in response to changing risk landscapes.
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Enable effective risk mitigation and implement robust processes for assessing and monitoring third-party risk controls and performance.
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Serve as a trusted SME in third-party risk management, providing expert guidance and support to business units in the selection, onboarding and management of third-party relationships.
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Oversee due diligence, risk assessments, and onboarding processes for third-party vendors and partners.
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Support maintenance and oversight of the associated policy, standards and standard operating procedures (SOPs), ensuring they remain effective, proportionate and aligned to regulatory requirements.
Accountabilities/Responsibilities
Commercial Function Collaboration:
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Ensure that third-party contracts and agreements reflect appropriate risk considerations.
Policy Compliance Oversight:
- Monitor and enforce compliance with third-party risk policies and standards across the organization.
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Support risk awareness and promote a strong risk culture through guidance and engagement with stakeholders.
Vendor Relationship Management:
- Collaborate with business units to establish and nurture strong relationships with key third-party vendors.
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Oversee ongoing vendor performance monitoring and risk assessments.
Regulatory Awareness:
- Stay up-to-date with regulatory changes and industry trends pertaining to third-party risk management.
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Ensure that the organization's policies and practices remain fully compliant with relevant regulations.
Third Party Risk Management
- Oversee the completion of third-party risk assessments, supplier due diligence and associated risk management activities.
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Review due diligence outcomes and support the timely resolution of identified risks and remediation actions.
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Collaborate with business stakeholders & internal functions such as procurement, legal, compliance, and business units to embed effective TPRM practices.
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Prepare and maintain reporting, dashboards and management information to support governance and oversight.
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Support maintenance of Third Party Risk Management systems, tools and associated data sets.
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Deliver stakeholder guidance and training to promote understanding and adoption of Third Party Risk Management requirements.
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Support continuous improvement of Third Party Risk Management processes, controls, reporting and governance activities.
Key Stakeholder Management
Internal
- Business areas and their relevant third party risk management / commercial management teams
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International teams across M&G plc group
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Finance (Commercial)
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Enterprise Technology
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Human Resources
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Risk and Internal Audit
External
- Members of professional Third Party Risk and Procurement organisations and Industry forums
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External suppliers / outsource partners
Knowledge, Skills, Experience & Educational Qualification
Knowledge & Skills:
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Good knowledge of PRA/FCA/DORA regulatory requirements & industry standards pertaining to third-party risk management.
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Strong knowledge & experience of third party risk management lifecycle and outsourcing best practices including relevant financial services regulations.
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Proficiency in risk assessment methodologies, data analysis, and reporting tools.
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Strong stakeholder management with the ability to influence and collaborate across functions.
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Ability to work independently within a defined remit, managing schedule and objectives with minimal oversight
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Good written and oral communication skills displayed through confident interpersonal and presentation abilities.
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Ability to work within a wider team and collaborate effectively across teams, functions and geographies.
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Analytical and problem-solving skills.
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High attention to detail and a structured approach to governance and controls.
Experience:
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7yrs+ experience in third party risk management (including Technology and/or security).
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Minimum 4 years of experience in handling end to end third-party risk management program or a related role within the financial services industry.
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Experience working in global environments and managing third-party risk programs.
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Experience in third party due diligence, risk assessments and onboarding processes for third-party vendors and partners
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Experience using third party management and third party risk management tooling and interest in supporting the maintenance of tools, supporting data sets
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Awareness of TPRMO regulatory expectations
Qualification:
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Graduate in any discipline / Bachelor's degree in Business, Finance, Risk Management, or a related field (Master's degree preferred).
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
