We are looking for a Front Office Executive to manage front office operations and act as the first point of contact for prospective students. The role primarily involves understanding student requirements and connecting them with the Business Development team for further guidance.
Key Responsibilities
Front Office Management
- Handle walk-in enquiries and greet prospective students
- Manage incoming calls, WhatsApp, and basic enquiries
- Maintain a professional and welcoming front office environment
Student Interaction & Qualification
- Understand student requirements, interests, and career goals
- Capture and record lead details accurately
- Qualify leads before passing them to the Business Development Managers (BDMs)
Lead Coordination
- Assign and connect qualified leads to respective BDMs
- Ensure smooth handover and follow-up coordination
- Maintain lead tracking in CRM or internal systems.
Requirements
- 0–6 months experience (Freshers can apply)
- Good communication skills (English & Malayalam)
- Presentable and professional demeanor
- Basic computer knowledge
- Strong interpersonal skills
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person