Roaming Routes Holiday is looking for a passionate and customer-focused Junior Travel Consultant to assist clients in planning memorable domestic and international vacations. The ideal candidate should have excellent communication skills, a positive attitude, and a willingness to learn about travel destinations, packages, and customer service.
Key Responsibilities
- Assist customers with domestic and international holiday packages.
- Understand client requirements and recommend suitable travel itineraries.
- Prepare travel quotations, itineraries, and package proposals.
- Coordinate flight, hotel, visa, sightseeing, and transport bookings.
- Follow up with leads and convert inquiries into confirmed bookings.
- Handle customer queries via phone, WhatsApp, email, and social media.
- Maintain accurate customer records and booking details.
- Coordinate with hotels, airlines, transport providers, and travel partners.
- Resolve customer concerns professionally before, during, and after travel.
- Stay updated on travel destinations, visa requirements, airline policies, and industry trends.
- Achieve monthly sales and customer satisfaction targets.
Required Skills
- Excellent communication and interpersonal skills.
- Strong customer service and sales abilities.
- Basic knowledge of domestic and international travel destinations.
- Good organizational and time management skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to work in a fast-paced environment.
- Positive attitude and willingness to learn.
Preferred Qualities
- Passion for travel and tourism.
- Strong problem-solving skills.
- Attention to detail.
- Team player with a customer-first mindset.
- Ability to work under deadlines.
What We Offer
- Professional training and career growth opportunities.
- Friendly and supportive work environment.
- Performance-based incentives.
- Opportunity to work with domestic and international travel destinations.
Experience: Fresher to 1 year
Employment Type: Full-time
Department: Sales & Travel Operations
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
Work Location: In person
