Posted on: 29-Sept-2022.
Experience : 0 – 3 years
Qualification: Min. Degree
Location: Chennai
Salary: Negotiable
Skill: Excellent Communication with interpersonal skil, Basic Computer knowledge & ability to handle Vendor & customer. Hindi speaking candidate added advantage. He should be Self motivated & ambitious person with long term career association with the company.
Job Description :
- Overall responsible for Business Operation.
- Order Status update, Order preparation , placing purchase order with vendor, and all coordination for Order fulfilment.
- Coordinate with Purchase & Logistic team for the courier product & direct delivery.
- Responsible for overall Customer Relationship Management.
- Attending customer enquiry about the order, complaint, follow-up till it get resolved.
- Responding to customer calls/email, updating the status, follow-up with the customer for the convertion.
- Forwarding / Replying all the calls/email related to payment, vendor, business query to the concern department.
- Study, Analyze, implement & develop the operation process.
- Generating all type of report related to Business operation.
