1. Front Line Sales executives (FLS) Capability Development: Timely completion of Onboarding learning interventions Driving mobile learning initiatives of R&P related content FLS retention at the end of 3rd & 6th month. % of FLS’s meeting confirmation target in the channel % of FLS’s getting 3 and above rating in their performance appraisal 2. Training Delivery: Facilitate engaging training sessions using a variety of delivery methods, including instructor-led training, virtual sessions, e-learning modules, conducting relevant Assessment towards effective learning.. 3. Business Critical Learning Interventions (Org Themes): Coverage on critical learning interventions e.g. New Product Launch, Process launch, other training's aligned to business needs 4. Employee Certification- Ensuring healthy participation of mapped employees in relevant employee certifications through sessions, workshops and refreshers % Participation of Target Audience External course completion per learner No. of learners qualified