Job description
Role & responsibilities
- Handle and manage a team in an International BPO process
- Monitor team performance and achieve process targets
- Handle escalations and support team members
- Conduct team huddles and performance feedback sessions
Preferred skill set
- Team Handling
- International BPO Experience
- Voice/Blended Process Knowledge
- Excellent Communication Skills
- Escalation Handling
- Team Management
- Customer Support Operations
- Call or whatsapp 8532072160 HR Mayank
Pay: Up to ₹700,000.00 per year
Work Location: In person
