Job Title: IFMS Manager – Housekeeping
Location: Noida, Uttar Pradesh
Experience: 3–7 Years
Department: Facility Management / IFMS
Job Summary
We are looking for a proactive and experienced IFMS Manager – Housekeeping to oversee housekeeping and soft services operations at our facility in Noida. The role involves managing housekeeping teams, ensuring high standards of cleanliness, hygiene, and service delivery while maintaining compliance with safety and operational standards. The role also requires regular client interaction and participation in review meetings to ensure service excellence and client satisfaction.
Key Responsibilities
1. Housekeeping Operations
* Manage day-to-day housekeeping operations across the facility.
* Ensure cleanliness, hygiene, and sanitation standards are maintained in all areas including offices, common areas, restrooms, and external spaces.
* Implement housekeeping SOPs and ensure adherence by the team.
2. Team Management
* Supervise housekeeping supervisors, staff, and outsourced vendors.
* Manage staff scheduling, attendance, training, and performance monitoring.
* Conduct regular team briefings and skill development sessions.
3. Quality & Compliance
* Conduct regular audits and inspections to maintain service quality.
* Ensure compliance with health, safety, and environmental standards.
* Implement corrective actions for service gaps.
4. Vendor Management
* Coordinate with housekeeping vendors and service providers.
* Monitor vendor performance as per SLA/KPI.
* Manage contracts, manpower deployment, and service delivery standards.
5. Inventory & Material Management
* Monitor housekeeping consumables and chemicals inventory.
* Ensure cost-effective procurement and proper utilization of materials.
6. Client Coordination & Meetings
* Act as the point of contact for facility users and clients regarding housekeeping services.
* Attend and lead regular client meetings, review meetings, and performance discussions.
* Present service reports, KPIs, and improvement plans during client reviews.
* Address client complaints, feedback, and service requests promptly.
* Build and maintain strong client relationships to ensure high satisfaction levels.
7. Reporting & Documentation
* Maintain operational reports, inspection records, and compliance documentation.
* Prepare and present daily, weekly, and monthly performance reports for management and clients.
Required Skills
* Strong knowledge of housekeeping operations and facility management practices
* Team leadership and manpower management
* Vendor and contract management
* Knowledge of health, safety, and hygiene standards
* Strong client handling and presentation skills
* Good communication and interpersonal skills
* Problem-solving and operational planning
Qualifications
* Graduate in any discipline (Hospitality / Facility Management preferred)
* Certification in Facility Management / Housekeeping Operations will be an advantage
Preferred Experience
* 3–7 years of experience in IFMS / Facility Management / Corporate Housekeeping
* Experience managing large commercial buildings, IT parks, hospitals, malls, or corporate offices is preferred
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
