This position is primarily responsible for developing and facilitating training programs to different insurance agents that supports the company.
Qualifications:
-
Minimum of 3–5 years of experience in sales training, preferably in the insurance or financial services industry.
-
Proven track record in developing and delivering sales training programs.
-
Strong understanding of insurance products (life, health, general) and regulatory guidelines.
-
Skilled in instructional design, adult learning principles, and training delivery (in-person & virtual).
-
Proficient in using Learning Management Systems (LMS), e-learning tools, and performance analytics to assess training impact and continuously improve learning outcomes.
DUTIES AND RESPONSIBILITIES
-
Develop training programs and materials tailored to different insurance agents that supports the company.
-
Ensures that all training programs comply with industry regulations and company policies.
-
Conduct in-person or online training sessions for new and existing insurance agents.
-
Provide on-the-job coaching and support to new agents.
-
Organizes workshops and seminars on insurance products, sales techniques, customer service, and company standards.
-
Creates measures to assess the effectiveness of training programs.
-
Keeps an updated record of training activities, including attendance, evaluations, and certifications.
-
Prepares reports for management on training effectiveness, agent's performance, and areas for improvement.
-
Stays abreast with industry trends, new insurance products, and sales techniques to incorporate in training design.
