Job Description: Digital Sales ExecutivePosition: Digital Sales ExecutiveJob Summary
We are seeking a motivated and results-driven Digital Sales Executive to join our team. The ideal candidate will be responsible for generating leads, engaging with prospective customers through digital channels, closing sales, and maintaining long-term customer relationships. The role requires excellent communication, strong sales skills, and a customer-focused approach.
Key Responsibilities
- Generate new business opportunities through online platforms and digital channels.
- Contact and follow up with potential customers via phone, email, WhatsApp, and social media.
- Understand customer requirements and recommend suitable products or services.
- Convert qualified leads into sales while achieving monthly and quarterly targets.
- Maintain accurate customer records and update CRM systems regularly.
- Build and nurture long-term relationships with customers.
- Coordinate with the marketing team to follow up on campaign-generated leads.
- Prepare sales reports and provide regular updates on sales activities.
- Resolve customer queries and ensure high levels of customer satisfaction.
- Stay updated on industry trends, competitors, and market opportunities.
Required Skills
- Excellent verbal and written communication skills.
- Strong negotiation and persuasive selling abilities.
- Customer-focused with strong relationship management skills.
- Proficiency in Microsoft Office and CRM software.
- Basic understanding of digital marketing and online sales channels.
- Ability to work independently and meet sales targets.
Qualifications
- Bachelor's degree in Business, Marketing, Commerce, or a related field.
- 3-5 years of experience in digital sales, inside sales, telesales, or business development.
- Freshers with excellent communication and a passion for sales may also apply.
Key Performance Indicators (KPIs)
- Lead conversion rate.
- Monthly and quarterly sales revenue.
- Customer acquisition and retention.
- Follow-up and response time.
- Customer satisfaction and repeat business.
Employment Type
Full-time
Salary
Competitive salary with performance-based incentives and career growth opportunities.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
