Job Description – Telecalling Executive
Position: Telecalling Executive
Industry: Retail – Interior Design & Architecture
Location: Shamshabad, Hyderabad
Employment Type: Full-Time | Work from Office
Working Hours: 10:00 AM to 7:00 PM
Joining: Immediate Joiners Preferred
About the Company
We are a growing Retail, Interior Design and Architecture company specializing in premium interior solutions and home décor products. We are looking for an enthusiastic and customer-focused Telecalling Executive to join our team at Shamshabad.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Generate, qualify and follow up on sales leads.
- Understand customer requirements and provide relevant information about our products and services.
- Schedule customer appointments and coordinate with the Sales, Design and CRM teams.
- Maintain accurate records of calls, leads, follow-ups and customer interactions.
- Handle customer enquiries professionally and ensure timely follow-up.
- Use effective negotiation and persuasion skills to support lead conversion.
- Achieve assigned daily, weekly and monthly calling and lead-generation targets.
- Prepare and submit regular call and lead-generation reports to the reporting manager.
Candidate Requirements
- 1–3 years of experience in Telecalling, Telesales, Call Centre, BPO, Retail or Customer Service is preferred.
- Candidates with Call Centre/BPO experience will be given preference.
- Excellent verbal communication and interpersonal skills.
- Good communication skills in English, Hindi and Telugu.
- Strong lead-generation, follow-up and customer-handling skills.
- Good negotiation and problem-solving abilities.
- Positive attitude with a strong willingness to learn.
- Comfortable working in a target-oriented environment.
- Basic knowledge of MS Excel /formulas will be an added advantage.
- Immediate joiners preferred.
- Candidates should be willing to relocate to Shamshabad or preferably reside in and around Shamshabad.
Ideal Candidate
The ideal candidate should be confident, energetic, customer-focused and professionally articulate, with the ability to build customer relationships and convert enquiries into qualified business opportunities.
How to Apply
Interested candidates are requested to share their updated resume through:
Email: [email protected]
WhatsApp: 8008003232
Only candidates who are comfortable working from our Shamshabad office are requested to apply.
Immediate Joiners Preferred
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
