Job Summary:
We are looking for a dedicated and customer-focused Call Center Executive to handle inbound and outbound calls, assist customers with product inquiries, and ensure a positive customer experience.
Key Responsibilities:
- Handle incoming and outgoing calls in a professional manner
- Provide information about Ayurvedic products and services
- Address customer queries, complaints, and feedback effectively
- Maintain accurate records of customer interactions
- Follow up with customers to ensure satisfaction and repeat business
- Meet daily/weekly call and conversion targets
Requirements:
- Minimum 2 years of experience in telecalling or call center roles
- Good communication skills in Malayalam and English
- Basic computer knowledge and CRM handling skills
- Strong convincing and interpersonal skills
- Ability to work in a target-driven environment
Preferred Skills:
- Experience in healthcare, wellness, or Ayurvedic products
- Sales-oriented mindset with customer handling skills
Working Location: Kochi
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
