Job Summary
The Sales Coordinator will support the sales team by managing customer inquiries, preparing quotations, coordinating orders, maintaining sales records, and ensuring smooth communication between customers, production, dispatch, accounts, and service departments. The role is critical in ensuring timely order execution and high customer satisfaction in a manufacturing environment.
Key Responsibilities
- Prepare and send quotations, proforma invoices, and sales orders.
- Coordinate with the Sales Team for order processing and follow-up.
- Maintain customer records in ERP/CRM.
- Track order status from booking to dispatch and delivery.
- Coordinate with Production, Stores, Dispatch, Accounts, and Service departments.
- Respond to customer inquiries and resolve order-related issues.
- Prepare daily, weekly, and monthly sales MIS reports.
- Follow up for pending quotations, purchase orders, and payments.
- Support tender documentation and sales presentations.
- Maintain proper documentation of sales transactions and customer communications.
- Ensure timely dispatch of materials as per customer commitments.
- Assist in achieving departmental sales targets through effective coordination.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person