Job Description
We are looking for a friendly, organized, and service-oriented Front Desk Executive to be the first point of contact for members and visitors at our University Gym. The ideal candidate will provide excellent customer service while ensuring the smooth day-to-day operations of the reception area.
Key Responsibilities
- Welcome members and visitors with a professional and courteous attitude.
- Handle membership inquiries, registrations, and renewals.
- Manage phone calls, emails, and appointment bookings.
- Provide information about gym facilities, programs, and services.
- Maintain accurate member records and update the management system.
- Monitor member check-ins and ensure adherence to gym policies.
- Assist in promoting gym programs, events, and wellness initiatives.
- Coordinate with fitness trainers and other staff to deliver an exceptional member experience.
- Handle member feedback and resolve routine concerns professionally.
- Maintain the cleanliness and organization of the reception area.
Qualifications
- Undergraduate /Graduate in any discipline (Hospitality, Business Administration, or related field preferred).
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and basic computer applications.
- Strong organizational and multitasking abilities.
- Customer service experience is preferred.
- Positive attitude, professional appearance, and willingness to work flexible hours.
What We Offer
- A dynamic and professional work environment.
- Opportunities for training and career development.
- Competitive salary and employee benefits.
The opportunity to contribute to a healthy and active university community
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
