Job Title: Logistics Manager
Location- Sector-63, Noida
Salary- 40000-50000
About the Company
We are a fast-growing e-commerce and D2C organisation operating across multiple sales channels including our own website, Amazon, Nykaa, Myntra etc. We are building a high-performance supply chain and are looking for a Logistics Manager who can own end-to-end warehouse operations with speed, accuracy, and accountability.
Role Overview
The Logistics Manager will be responsible for end-to-end warehouse and fulfilment operations across all channels — including inbound, storage, dispatch, returns, and marketplace compliance. This role requires strong platform knowledge (Shopify, Delhivery, Shiprocket, Amazon FBA, Myntra SJIT, Unicommerce), hands-on PO/PI management experience, and the ability to lead a warehouse team with discipline and data.
Key Responsibilities
Warehouse & Inventory Management
● Handle end-to-end warehouse operations including inbound GRN, storage, pick-pack, dispatch, and returns.
● Maintain real-time inventory accuracy across all sales channels using Unicommerce (WMS).
● Conduct cycle counts, stock audits, and reconciliation against system records.
● Control and investigate damage, and inventory discrepancies.
E-Commerce Platform Operations — Shopify
● Manage Shopify backend for order management, inventory sync, and fulfillment triggers.
● Monitor and resolve order exceptions, fulfilment errors, and payment holds within SLA.
● Ensure accurate SKU mapping, stock levels on the Shopify storefront.
Courier & Logistics Platform Management — Delhivery & Shiprocket
● Delhivery: Manage manifest generation, NDR follow-up, RTO tracking, weight dispute resolution, invoicing reconciliation, and MIS reporting via the Delhivery Business Portal.
● Shiprocket: Configure multi-courier routing rules, rate shopping, label printing, tracking, escalation management, and billing reconciliation.
● Own daily pickup schedules, manifest closures, and courier SLA adherence monitoring.
● Track forward and reverse logistics KPIs including delivery %, RTO %, average delivery time, and cost per shipment.
Marketplace Fulfilment — Amazon FBA, Flipkart FBF, Myntra SJIT
● Amazon FBA/FBF: Generate Delivery Challans against forecasted demand for inbound inventory movement to Amazon fulfilment centres; create inbound shipment plans, generate box-level and pallet labels (FNSKU), and ship inventory to assigned fulfilment centres. Monitor inventory levels, reorder alerts, stranded and unfulfillable inventory within Seller Central.
● Myntra SJIT: Raise STRs (Stock Transfer Requests) based on Myntra's demand signals to replenish inventory at Myntra fulfillment centres, dispatch confirmation, courier assignment, and compliance with Myntra's QC and packaging norms.
● Monitor marketplace health metrics: order defect rate, late dispatch rate, cancellation rate, and RTO across all platforms.
● Maintain catalogue hygiene: ensure barcodes, EAN/HSN mapping, are accurate on all marketplace listings.
Purchase Order (PO) & Proforma Invoice (PI) Management
● Raise and track Purchase Orders to vendors, aligned with reorder points and procurement forecasts.
● Validate Proforma Invoices from vendors — verify pricing, quantity, GST applicability, payment terms, and lead times.
● Ensure packaging meets Platform’s QC checklist (barcode placement, poly-bag specs, price tag norms). Track and action returns, (Return to Vendor Rate Policy) breaches.
● Coordinate with Finance for PO approval workflows and payment release against PI milestones.
● Reconcile Goods Receipt Notes (GRNs) against open POs and flag discrepancies.
● Maintain a live PO tracker covering status, expected delivery dates, pending quantities, and vendor performance.
Team & Operations Leadership
● Lead and manage a team of warehouse associates and packing staff.
● Define daily shift targets, productivity benchmarks, and SOP adherence standards.
● Conduct daily briefings and weekly ops reviews with leadership.
Reporting & Analytics
● Share daily/weekly/monthly dashboards covering fulfilment, RTO, returns, courier costs, and inventory health.
● Provide monthly reconciliation data to Finance for marketplace and 3PL receivables.
● Track and manage dead stock, aged inventory, and slow-moving SKUs with action plans.
Key Skills & Competencies
● Strong knowledge of multi-channel e-commerce fulfilment operations
● Hands-on experience with Shopify, Delhivery, Shiprocket, Amazon Seller Central, Flipkart Seller Hub, Myntra SJIT, and Unicommerce (WMS)
● Working knowledge of PO/PI processes, GRN management, and vendor coordination
● Ability to lead and manage warehouse teams
● Strong analytical skills — Excel/Google Sheets, pivot tables, MIS reporting
● Detail-oriented with high accuracy in documentation and reconciliation
● Excellent cross-functional communication and follow-up skills
● Ability to manage multiple open priorities simultaneously, especially during peak seasons
Preferred Qualifications
● Graduate in any discipline (Supply Chain, Logistics, or Operations preferred)
● 5–10 years of experience in warehouse or logistics management
● Minimum 3 years in an e-commerce or D2C fulfilment environment
● Proven experience managing Amazon FBA, Flipkart FBF, and Myntra SJIT operations
● Mandatory experience with Unicommerce WMS for multi-channel inventory sync and order routing; experience with Vinculum or Increff is an additional advantage
● Knowledge of GST, e-way bill compliance, and inter-state stock transfer norms is a plus
What We Offer
● Hands-on ownership of end-to-end logistics and fulfilment for a fast-growing brand
● Fast-paced, high-learning environment with direct access to leadership
● Opportunity to build and scale the operations team as the company grows
● Competitive compensation.
Employment Type: Full-time
Job Types: Full-time, Permanent
Work Location: In person
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
Work Location: In person
