Sales Coordinator

Job details

Supervisory Responsibilities - Direct:

· Sales Order Coordination: To prepare, process, and track sales orders from enquiry to dispatch.
· Customer Communication: To coordinate with customers regarding quotations, order status, delivery schedules, and basic commercial clarifications.
· Quotation & Documentation: To assist in preparation of quotations, proforma invoices, order confirmations, and related sales documents.
· Inter-Department Coordination: To coordinate with production, purchase, and dispatch teams to track order status and delivery timelines.
· Order Tracking & Follow-ups: To follow up on pending orders, payments, and dispatches, and update the sales team on order status.
· Customer Database Management: To maintain and update customer records, enquiry logs, and order history in an organized manner.
· After-Sales Support Coordination: To coordinate with service or support teams for customer complaints, service requests, or feedback.
· Compliance & Accuracy: To ensure accuracy of sales data, pricing approvals, and documentation as per company policy.
· MIS Reporting: To maintain sales records and prepare daily/weekly/monthly MIS reports for management review.
· Any other duties: Tasks assigned by management related to sales coordination and support, as updated from time to time.

REQUIRED EXPERIENCE:

· 1 to 3 years of experience in sales coordination or sales support in machinery, manufacturing, or engineering industry.

REQUIRED QUALIFICATION:

· Diploma or Bachelor’s Degree in Mechanical Engineering, Commerce, or Management.

Specific Skills (Specify Mandatory and Desirable):

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person