Key Responsibilities
- Attend and manage incoming phone calls and direct them to the appropriate person or department.
- Make outgoing calls to clients, customers, leads, and business contacts as required.
- Explain company services and provide basic information to prospective clients.
- Follow up with existing and potential clients regarding enquiries, meetings, proposals, and services.
- Welcome and assist visitors and clients at the reception area.
- Maintain a professional and friendly reception environment.
- Schedule appointments, meetings, and site visits.
- Maintain records of calls, enquiries, visitors, and follow-ups.
- Receive and forward emails, messages, documents, and other communications.
- Coordinate with internal teams regarding client enquiries and appointments.
- Maintain basic office records and assist with routine administrative work.
- Handle incoming and outgoing correspondence and courier services.
- Support the management and office team with day-to-day coordination work.
- Maintain confidentiality of company and client information.
- Perform other office and customer-support duties as assigned by management.
Required Skills
- Good verbal and written communication skills.
- Basic knowledge of MS Office, email, and internet applications.
- Polite, confident, and professional personality.
- Good telephone etiquette and customer-handling skills.
- Ability to maintain records and follow up regularly.
- Good organizational and time-management skills.
- Ability to work independently as well as in a team.
- Hindi and English communication skills preferred.
Pay: ₹8,000.00 - ₹15,000.00 per month
Work Location: In person
