Role: Technical Project Manager
Department: R&D
Location: Pune
Work Mode: Work from office
Working Days: Monday to Friday
Experience: 8 - 12 years
Job Description:
About The Role
We are seeking an experienced Technical Project Manager (TPM) to lead the services delivery of complex software products in the Unified Commerce / Retail Technology space. This role requires a strong blend of technical expertise, product thinking, and delivery excellence, with the ability to drive multiple parallel projects across cross-functional teams while ensuring speed, quality, and customer satisfaction.
The TPM will act as the bridge between product owners, development, QA, implementation, and business stakeholders, ensuring scalable, secure, and high-performance retail solutions across POS, OMS, eCommerce, payments, inventory, and 3rd party integrations.
Key Responsibilities:
Project & Delivery Management
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Lead end-to-end delivery of multiple software product projects in parallel, from requirements to production release.
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Define project scope, timelines, dependencies, milestones, and success metrics.
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Drive Agile/Scrum execution (Sprint planning, backlog grooming, stand-ups, reviews, retrospectives).
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Manage risks, issues, and change requests proactively.
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Ensure predictable delivery with a strong focus on timely delivery and quality
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Regular calls with customers/partners to align on the deliverables and go-live strategy
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Ensuring billable utilization of resources with alignment on planned Deliverables for project work
Technical Leadership
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Work closely with architects and engineering teams to understand:
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System architecture
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APIs and integrations
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Performance, scalability, and security considerations
Database structure
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Review technical designs and participate in solution discussions to ensure feasibility and alignment.
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Maintain the balance between scope, timelines, and technical debt.
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Support troubleshooting of production issues, root-cause analysis, and post-delivery analysis.
Unified Commerce & Retail Domain Execution
Deliver solutions across Unified Commerce components such as:
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POS systems
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Order Management Systems (OMS)
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Inventory & Supply Chain
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Promotions & Pricing
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Payments & Market localization Compliances
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eCommerce & Marketplace integrations
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Understand regional retail requirements (taxation, offline POS, high availability).
Stakeholder & Customer Management
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Act as the primary delivery interface for internal and external stakeholders.
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Translate business requirements into technical execution plans.
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Provide clear and transparent status reporting, including risks and mitigation plans.
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Drive customer value realization through measurable outcomes.
Quality & Governance
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Ensure adherence to engineering best practices, coding standards, and release governance.
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Drive automated testing, CI/CD adoption, and release readiness.
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Monitor delivery KPIs such as velocity, defect leakage, cycle time, and SLA adherence.
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The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company
Experience and Skills:
Technical Skills
Strong understanding of:
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Modern software architectures (Microservices, APIs, event-driven systems)
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Cloud platforms (Azure or GCP)
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Databases (MySQL)
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CI/CD pipelines and DevOps practices
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GIT Hub source code management tool
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Good to have a know-how of AI-based engineering tools
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Hands-on experience working with development teams using Java/ Springboot, Hibernate, AngularJS, React native, or similar tech stacks.
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Experience integrating with third-party systems (payment gateways, ERP, marketplaces).
Project Management Skills
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Proven experience managing multiple concurrent projects in a fast-paced product environment.
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Strong Agile delivery experience (Scrum / Agile / Kanban).
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Expertise in estimation, capacity planning, dependency management, and release planning.
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Proficiency with tools such as Jira, GIT, GIT Copilot, or similar.
Domain Experience
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Experience in Retail, POS, eCommerce, OMS, or Unified Commerce platforms is highly preferred.
Soft Skills
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Excellent communication and stakeholder management skills.
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Strong problem-solving and decision-making ability.
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Ability to lead without authority and influence cross-functional teams.
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High ownership mindset with a focus on outcomes and customer impact.
Education & Experience
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Bachelor’s degree in Computer Science, Engineering, or equivalent.
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8–12+ years of experience in software delivery, with 3–5+ years as a Technical Project Manager or similar role.
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Experience working in product-based SaaS companies is a strong plus.
What We Offer
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Work on next-generation Unified Commerce platforms used by leading retailers.
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Opportunity to influence product architecture and delivery strategy.
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High-impact role with visibility across product, engineering, and customers.
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Fast-growing, innovation-driven product organization
