Organization: Aswini Diagnostic Services
Department: Customer Care / Front Office / Patient Services
Designation: Customer Care Executive
Employment Type: Full-time
Qualification:
- Diploma or bachelor's degree in any discipline is preferred.
- Qualifications in healthcare administration, hospital administration, customer service, or related fields will be an advantage.
Experience: 0–3 years in customer service, healthcare, diagnostics, front office, or a related field. Freshers with strong communication skills may also be considered.
1. Job Purpose
The Customer Care Executive is responsible for providing a professional, courteous, and patient-focused experience to customers throughout their interaction with Aswini Diagnostic Services.
The role involves handling patient enquiries, appointments, test-related queries, registration, billing coordination, report-related assistance, customer complaints, and communication with internal departments. The executive must ensure that customers receive accurate information and timely assistance while maintaining confidentiality and the service standards of Aswini Diagnostic Services.
Interested candidates share your resume to: [email protected]
Work Location: In person
