Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Master Data Governance MDG Tool
Good to have skills : NA
Minimum
12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams to troubleshoot and enhance system performance, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system logs, and implement solutions that contribute to the overall functionality and reliability of the applications in use.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Master Data Governance MDG Tool.
- Experience with data integration and management processes.
- Strong analytical skills to assess system performance and identify areas for improvement.
- Familiarity with troubleshooting methodologies and tools.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 12 years of experience in SAP Master Data Governance MDG Tool.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.