Designation: Electronic Laboratory Notebook (ELN) System Administrator
Qualification: Bachelor’s or Master’s degree in Computer Science, Information Technology, Life Sciences, or a related field.
Experience: Minimum 3+ years of hands-on administration and support of ELN platforms within GxP-regulated Life Sciences environments, covering system configuration, user management, validation (CSV), compliance and integration with laboratory systems.
Work Timing: Work schedule can be split into 4 hours PM (IST) and 4 hours AM (PST) working hours once KT (Knowledge Transfer) days are completed for new Joiners – During KT Period (i.e. 3 months) work schedule will be complete US (PST) working hours.
Client Brief: A pioneering biopharmaceutical leader, the client organization is driven by a mission to discover, develop and deliver transformative therapies that improve the lives of people around the world. With a deep focus on innovation, they have introduced ground-breaking treatments across areas such as virology, oncology and inflammation. Their trailblazing work has contributed to global advancements in HIV treatment and the fight against viral diseases. Recognized for a robust pipeline and a legacy of scientific excellence, they continuously invest in cutting-edge research and strategic partnerships. Their commitment to access, sustainability and patient-centric innovation has earned them accolades as one of the most admired and socially responsible companies in the healthcare industry.
Job Role: The ELN System Administrator will be responsible for the administration, maintenance and continuous improvement of Electronic Laboratory Notebook (ELN) platforms in a regulated environment. The role involves ensuring system availability, data integrity, user support and compliance with GxP standards. The individual will collaborate with cross-functional teams including R&D, Quality, IT and Validation teams to support scientific workflows and digital transformation initiatives.
Key Responsibilities:
- Administer and support ELN systems, including user management, configuration and access control
- Ensure system compliance with regulatory requirements such as GxP, 21 CFR Part 11 and Annex 11
- Perform system monitoring, performance tuning and troubleshooting
- Support system validation activities including IQ/OQ/PQ documentation and execution
- Manage system upgrades, patches and releases in coordination with vendors and internal teams
- Provide L2/L3 support for ELN-related incidents, service requests and problem management
- Collaborate with business stakeholders to gather requirements and implement enhancements
- Maintain system documentation, SOPs and audit readiness
- Support data integrity, backup and disaster recovery processes
- Participate in periodic audits and ensure compliance with internal and external standards
Required Skills:
- Strong experience with ELN platforms (e.g., BIOVIA ELN, Benchling, Labware ELN)
- Good understanding of GxP regulations and compliance frameworks
- Hands-on experience in Computer System Validation (CSV)
- Knowledge of system administration, user access management and security practices
- Experience with scripting (e.g., Python, SQL, or similar) for customization or automation
- Familiarity with incident management and ticketing tools (e.g., ServiceNow)
- Strong troubleshooting and analytical skills
- Excellent documentation and communication skills
Desired Skills:
- Experience with LIMS integration and other laboratory systems
- Exposure to cloud platforms (AWS, Azure) and SaaS-based ELN solutions
- Knowledge of SDLC, Agile methodologies and DevOps practices
- Experience in data migration, system integration and API-based connectivity
- Understanding of scientific workflows in R&D environments
Personal Attributes:
- Strong attention to detail and commitment to quality
- Ability to work in a highly regulated and process-driven environment
- Proactive problem-solving mindset
- Effective stakeholder management and collaboration skills
- Ability to manage multiple priorities and work under tight deadlines
- Continuous learning attitude with adaptability to new technologies
Pay: Up to ₹2,500,000.00 per year
Benefits:
Experience:
- Administering & Supporting ELN platform: 3 years (Required)
- System Compliance with Regulatory Requirements : 2 years (Required)
- System Monitoring, Performance Tuning & Troubleshooting: 3 years (Required)
- System Validation Support Activities : 2 years (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Preferred)
Work Location: Remote
