Responsibilities
- Oversee daily salon operations smoothly
- Support Manager in branch management
- Manage staff scheduling and attendance
- Monitor customer service quality and guest satisfaction
- Handle client complaints professionally
- Achieve monthly sales and service targets
- Supervise hygiene, cleanliness, and salon standards
- Coordinate stock, inventory, and product ordering
- Train and motivate salon team members
- Monitor staff performance and discipline
- Support marketing activities and promotional campaigns
- Ensure proper billing, cash handling, and reports
- Maintain service quality and operational efficiency
- Coordinate management team
- Increase repeat customers and client retention
- Give ideas to increase business
- Give daily / quarterly / monthly sales & operation report to management
Important Skills for AGM
- Leadership & team management
- Customer service skills
- Sales & target handling
- Communication & problem-solving
- Basic computer and billing knowledge
- Salon operation understanding
Reporting To:
- General Manager / Director
KPI (Performance Measurement)
- Monthly sales achievement
- Client retention rate
- Staff productivity
- Retail sales performance
- Customer feedback & reviews
- Expense control and profitability etc
Pay: ₹300,000.00 - ₹360,000.00 per year
Work Location: In person
