Duties and responsibilities
- Assign rooms to room attendants at shift start based on checkout and stayover lists, adjusting for callouts or workload imbalances during the shift
- Conduct or oversee room inspections across the assigned section, releasing passing rooms and providing specific feedback on rooms returned for correction
- Monitor room attendant productivity and assist when team members are running behind due to difficult rooms or unexpected issues
- Respond to guest calls and requests during the shift: additional supplies, room condition concerns, or questions about service timing
- Communicate room completion status and any maintenance holds to the front desk in real time using the PMS or radio
- Conduct housekeeping cart checks to verify supply par levels and ensure proper chemical storage and safety compliance
- Manage a section of public areas: verify corridor, elevator lobby, and restroom cleanliness on regular passes throughout the shift
- Document any incidents, guest complaints, lost-and-found items, or unusual room conditions in the shift log
- Lead brief pre-shift meetings to distribute assignments, communicate occupancy for the day, and address any quality issues from the previous shift
- Complete shift-end reports summarizing room completion counts, inspection results, and any outstanding issues for the manager's review
Pay: ₹9,906.25 - ₹26,996.29 per month
Work Location: In person
