Join the Team Modernizing Medicine
At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.
A Culture of Excellence
When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:
Consistently ranked as a Top Place to Work
2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
Florida Venture Forum: Venture-Backed Company of the Year
We are growing fast, thinking big, and we are just getting started.
Ready to modernize medicine with us?
Job Description Summary:
The Opportunity
As an RCM Accounts Receivable Analyst, you are a critical driver of medical-practice success within our India Operations. You aren’t just "following up"—you are a problem solver dedicated to Creating Customer Delight by ensuring our clients are compensated fairly and efficiently for the care they provide.
Reporting to the RCM AR Lead, you will manage a portfolio of practices, navigating the complexities of insurance balances and denials to ensure no claim is left behind.
Your Role: Innovate, Resolve, and Excel
Drive Resolution: Proactively work assigned claims and reports to identify and resolve denials. You’ll take decisive action to prevent write-offs and ensure every dollar is accounted for.
Analyze & Improve: Look beyond the surface. Analyze previous claim history, identify errors, and collaborate with the Quality Team to prevent future issues.
Be a Knowledge Leader: Stay ahead of the curve by attending trainings on new technologies and payer updates. You’ll recommend improvements to our SOPs based on your frontline insights.
Commit to Quality: Conduct regular self-audits to maintain our high standards. You’ll explore every possible avenue for resolution before moving a claim, embodying our "make things happen" spirit.
Collaborate: Work on special projects involving contractual adjustments and write-offs, while maintaining a positive, professional rapport with your team and leadership.
What You Bring to the Table
The Basics: 2+ years of dedicated AR Follow-up (Voice) experience in Physician RCM is essential.
The Expertise: Deep knowledge of Billing scrubbers, Payer Rejections, and the full RCM lifecycle. You should be an expert in Commercial & Federal payers, CARC codes, and resolving Auto, WC, and IPAs.
The Mindset: A "Think Big" attitude. You grasp new concepts quickly, thrive in a fast-paced environment, and are proficient in delivering high-quality outcomes.
Communication: Excellent verbal and written communication skills. You can listen deeply and resolve problems with empathy and precision.
Integrity: A strong commitment to HIPAA guidelines and information security to protect our clients and their patients.
Flexibility: Readiness to work from our India office during the night shift (5:30 PM – 2:30 AM) to align with our global operations.
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
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Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
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Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
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Allowances: Annual wellness allowance to support your well-being and productivity,
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Earned, casual, and sick leaves to maintain a healthy work-life balance,
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Bereavement leave for difficult times and extended medical leave options,
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Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
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Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.
We do not:
Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;
Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or
Conduct hiring via informal messaging apps or personal email IDs.
All official communication is made only through verified channels, our website, and recognised recruitment platforms.
We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at [email protected] .
ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.
