Pay: ₹16,000.00 - ₹20,000.00 per month
Job description:
Job description:
We are seeking a dynamic and customer-focused Customer Service Executive to provide exceptional service and support to our customers. If you are passionate about customer satisfaction and thrive in a fast-paced retail environment, we want you on our team!
Key Responsibilities
- Initiate telephonic contact with existing and prospective customers to promote products and generate sales.
- Respond promptly and professionally to customer inquiries regarding products, services, and company information.
- Handle customer complaints with patience, empathy, and professionalism.
- Coordinate and follow up with brands regarding customer complaints and ensure timely resolution.
- Maintain accurate records of customer interactions, feedback, and issues.
- Support the team in improving customer satisfaction and building long-term customer relationships.
Requirements
- Excellent verbal communication and interpersonal skills.
- Ability to manage customer queries in a polite, confident, and efficient manner.
- Basic computer skills and ability to learn internal systems.
- Freshers are welcome to apply.
LOCATION: SURATHKAL, KARNATAKA
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
