Shri Sai Hospital is seeking a polite, organised, and patient-focused Receptionist to manage front desk operations. The candidate must be able to communicate clearly with patients, handle insurance documentation, and maintain accurate medical records.
This role is crucial in ensuring a smooth and professional patient experience.
Responsibilities
Front Desk & Patient Care
- Greet and assist patients and visitors courteously
- Register patients and schedule appointments
- Answer phone calls and respond to enquiries professionally
- Guide patients regarding doctors and consultation timings
Insurance Handling
- Manage insurance files (cashless & reimbursement cases)
- Coordinate with insurance companies for approvals
- Prepare and submit pre-authorisation documents
- Maintain proper documentation and follow-up on claims
Medical Records Management
- Maintain and update patient records accurately
- Ensure confidentiality of all medical information
- File and retrieve records efficiently
Administrative Support
- Assist with billing coordination
- Maintain registers and front office reports
- Ensure smooth patient flow at reception
Qualifications
- Minimum: Any Degree / Diploma
- Experience in hospital/clinic front office preferred
- Experience handling insurance files is an added advantage
- Basic computer skills (MS Office / Hospital software)
Skills Required
- Excellent communication skills (Tamil & English)
- Polite and patient-friendly attitude
- Organized and detail-oriented
- Ability to handle confidential information responsibly
Why Join Shri Sai Hospital?
- Professional and respectful work environment
- Opportunity to work in a growing multispeciality hospital
- Exposure to insurance and hospital administration processes
How to Apply
Apply directly through Indeed or contact:
Job Types: Full-time, Part-time, Permanent
Pay: ₹8,000.00 - ₹15,000.00 per month
Expected hours: 35 – 70 per week
Work Location: In person
